The mission of the Queens Library is to provide quality services, resources, and lifelong learning opportunities through books and a variety of other formats to meet the informational, educational, cultural, and recreational needs and interests of its diverse and changing population.
VISION STATEMENT
Our vision is a vibrant, informed, cohesive, and empowered society.
VALUES
Inclusion: Queens Library welcomes and serves everyone.
Access: We provide free information, programs, and services that are open to all.
Intellectual Freedom: We uphold the right to privacy and the right to seek, access, and
express diverse points of view.
Customer Service: We care about the people we serve and strive to deliver exceptional
experiences.
Innovation: We encourage organizational and staff innovation that adapts to emerging
needs.
Integrity: We are committed to transparency and accountability.
Respect: We treat our customers, staff, and diverse communities with respect and courtesy.
Excellence: We hold ourselves to the highest standards in everything we do.